Frequently Asked Questions
Do I need to register to shop?
Registering with mydogsboutique.com helps make the ordering process as quick and easy as possible and allows you to keep track of your orders online.
By registering, will you pass my details on to any other companies?
No, we will not pass your details on to other companies.
What is the MOQ (minimum order quantity) required to purchase wholesale at mydogsboutique.com?
We just lowered our MOQ to help you get your small orders going. Our new MOQ is $150!
Why is there a MOQ to purchase at mydogsboutique.com?
In order to keep our wholesale prices low, there is a minimum order quantity required to place orders with us.
What do I do if I have forgotten my password?
You can request a password reminder on the 'sign in' page.
What method of payment are accepted by mydogsboutique.com?
Credit Card & Paypal - to make fast, easy, and secure payments for your purchases!
What are your delivery costs?
The system calculates automatically the shipping cost to USA customers depending on weight and volume of your order. We ship via USPS or UPS ground whichever is more convenient. All customers will receive shipping confirmation and tracking # once the order has been shipped.
What countries do you ship to?
We ship worldwide. International Shipping is via EXPRESS service only, with tracking number.
When will I receive my order?
Shipping within USA takes 3-6 working days.
International Shipping time usually takes 7-10 working days. Sometimes packages are held up in customs in your country and may delay the delivery time. All delivery times are only estimates and we cannot be liable for any delay in meeting such delivery times.